Privacy Policy

1. Introduction

At Globex Outreach, we are committed to safeguarding the privacy of our visitors, customers, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services. By using our website or engaging with our services, you acknowledge and agree to the terms outlined in this policy.

We recognize that data protection is a matter of trust, and we ensure that your information is only collected and used in a lawful and transparent manner. This policy also describes your rights concerning your personal data and how you can exercise those rights.

2. Information We Collect

We collect various types of personal and technical information based on your interactions with our website and services. The information we gather falls into the following categories:

Personal Information

This includes details that can be used to identify you, such as your name, email address, phone number, company details, and billing information. We collect this data when you sign up for our services, request a consultation, or communicate with us.

Technical and Usage Information

When you visit our website, we automatically collect certain technical data such as your IP address, browser type, device information, and browsing behavior. This information helps us analyze website traffic and improve user experience.

Transactional Data

If you place an order for our services, we collect payment details, transaction history, and any related customer service interactions. This data ensures a seamless billing process and helps us provide necessary support.

You can browse our website without providing any personal details. However, certain features may require you to share information to access our services.

3. How We Use Your Information

We collect and process your personal information for various legitimate business purposes, including:

Service Provision: We use your information to provide, maintain, and improve our services. This includes processing orders, responding to inquiries, and delivering customer support.
Communication and Updates: We may send you important service updates, promotional materials, newsletters, or marketing offers. You have the option to opt-out of marketing communications at any time.
Website Improvement: Your data helps us analyze website performance, detect technical issues, and enhance user experience.
Security and Fraud Prevention: We use collected data to protect against unauthorized access, fraud, and other security threats.
Legal Compliance: We may process your data to comply with legal and regulatory obligations.

We do not sell or rent your personal information to third parties. Any information shared with third parties is solely for essential business operations, as explained in the next section.

4. Sharing and Disclosure of Information

We value your privacy and ensure that your personal information is only shared when necessary. We may disclose your data under the following circumstances:

Service Providers and Partners: We may share information with trusted third-party service providers who assist us in business operations, such as payment processors, hosting providers, and analytics services. These partners are bound by confidentiality agreements and cannot use your data for purposes outside of our agreement.
Legal Requirements: If required by law, regulation, or legal process, we may disclose your personal information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or business restructuring, your data may be transferred to the new entity while ensuring continued privacy protection.

Under no circumstances do we sell your personal data to third parties.

5. Marketing Communications and Your Choices

We may use your personal information to send promotional emails, newsletters, or event-related updates. If you have signed up for marketing communications, you have the right to opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.

Additionally, if you are attending an industry conference, we may reach out to you with event-related information or promotional offers. These communications are sent only to attendees who have opted in to receive messages from event sponsors. You can unsubscribe from these communications at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather insights into website performance. Cookies are small text files stored on your device that help recognize your preferences and streamline website interactions.

You have control over cookie settings and can disable them in your browser preferences. However, disabling cookies may affect the functionality of certain features on our website. For more details on managing cookies, visit www.allaboutcookies.org.

7. Data Security and Protection Measures

We implement stringent security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:

Data Encryption: Sensitive information is encrypted during storage and transmission to ensure confidentiality.
Access Controls: Only authorized personnel have access to personal data, and strict authentication measures are in place.
Secure Payment Processing: Transactions are handled through trusted payment gateways that comply with security standards.

While we take every reasonable precaution, no online data transmission can be guaranteed as 100% secure. We encourage users to take additional measures, such as using strong passwords and avoiding sharing sensitive information via unsecured channels.

8. Your Rights Under GDPR and CCPA

Depending on your location, you may have specific rights regarding your personal information under laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These rights include:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: If your information is inaccurate or incomplete, you can request corrections.
Right to Deletion: Under certain conditions, you can request that we delete your personal data.
Right to Restrict Processing: You may request limitations on how we process your data.
Right to Object: You can object to processing based on legitimate interests or direct marketing.
Right to Data Portability: You may request a transfer of your personal data to another service provider.

If you wish to exercise any of these rights, please contact us at info@getplumbingmarketingservices.com. We will respond to your request within the timeframe required by law.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will take immediate steps to delete the data.

10. Policy Updates and Revisions

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page, and significant changes may be communicated through email notifications or website banners.

We encourage users to review this page regularly to stay informed about how we handle personal data. Your continued use of our services after any updates constitutes acceptance of the revised Privacy Policy.